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Academic Registry and Council Secretariat

Graduate Documents

The Student Enquiry Centre is able to provide a number of Graduate documents both digital and hard copy, please scroll to the bottom of the page for detailed descriptions of the document types and payment links.

HEAR (Higher Education Achievement Report)

The HEAR is an enhanced and electronic version of the traditional paper transcript which can be accessed through the Gradintelligence portal. It has inbuilt features which makes it a secure and verified document and if shared with employers and other bodies requires no further validation from the university. We have published information on how to register your account.

HEAR is only available to undergraduate and postgraduate students who have/will have graduated from July 2017.

The following students are excluded from the HEAR:

  • MBBS students
  • Study Abroad (inc. associate, exchange, erasmus+) students (that are not awarded by QMUL)
  • Summer School students
  • Students on a non-award-bearing programme (inc. Pre-Sessional programmes)
  • PhD students

Ordinarily, the HEAR is not printed but should you require a paper copy there will be a charge of £10 for this service. The HEAR will be printed on standard paper and it will be stamped and sealed. The cost of £10 includes standard class postage in the UK. Overseas postage is extra.

Please be advised that the HEAR is a self-serve document and cannot be shared on your behalf, for more information on how to send your HEAR securely please see How can I share my HEAR digital transcript?

Hard copy/ Digital Documentation

If you aren't eligible for the HEAR or still require a printed copy of your graduate documentation, please see below for further information:

 

Award Letter

If you need to confirm your award you can use this letter.

The award letter is on Queen Mary headed paper and contains the University stamp and seal and contains the following information:

  • Your name
  • Intended award
  • Programme of study
  • Mode of study
  • Date of entry to the programme
  • Date of completion
  • Qualification and classification of award
  • Date of award
  • Field of study
  • Awarding body 

You can order and pay for your Hardcopy Award Letter through our EShop page

We can offer a Digital Award Letter (with the information listed above but no University stamp and seal).

You can order and pay for your Digital Award Letter through our EShop page.

If you have any enquiries about this information, please contact the Student Enquiry Centre at studentenquiry@qmul.ac.uk.

Transcript

If you would like a printed document listing all your completed modules and grades obtained, you can use this document.

The transcript is on Queen Mary headed paper and contains the University stamp and seal.

You can order and pay for your Hardcopy transcript through our EShop page.

We can offer a Digital Transcript (with the information listed above but no University stamp and seal).

You can order and pay for your Digital Transcript through our EShop page.

If you have any enquiries about this information, please contact the Student Enquiry Centre at studentenquiry@qmul.ac.uk.

Graduate pack

If you need both an award letter and a transcript, you can request a graduate pack. Both the transcript and award letter come on Queen Mary headed paper and contain the University stamp and seal.

You can order and pay for your Hardcopy Graduate pack through our EShop page.

If you have any enquiries about this information, please contact the Student Enquiry Centre at studentenquiry@qmul.ac.uk.

Replacement degree certificate

If your degree certificate:

  • is lost
  • is stolen
  • has been destroyed
  • was never delivered

Please select the relevant award below:

Queen Mary University of London award

University of London/Queen Mary and Westfield College award


If you have any further enquiries about this information, please contact the Student Enquiry Centre at studentenquiry@qmul.ac.uk.

 

 

We cannot produce documents for the following programmes so please use the appropriate selection below to find out how you can request your graduate letters:

  • Graduate Undergraduate Medicine students need to contact Noshin Khan, Records Manager in the SMD Student Office, for final transcripts and award letters. 
  •  Research students will need to contact the Research Degrees Office.

 

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