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Academic Registry and Council Secretariat

Student Enquiry Centre

Queen Mary University of London - Student Enquiry Centre

We are able to offer a number of our services remotely so if you do not need to come in person please submit your enquiry online (see 'Contact Us' below) and we will respond to you as soon as we can.

Please see notices below for closures/changes to normal opening times.

How we can help

The Student Enquiry Centre is the front face of Registry Services.

We are here to assist Undergraduate and Postgraduate taught students with any enquiries regarding Student Documentation, ID Cards, Bursaries, Exams and more.

Opening Hours 

Please see our 'Notices' section below for any changes to our normal service hours

In person:

Monday - Friday: 10:00 - 16:00

Saturday - Sunday: Closed



0207 882 5005 / +44 20 7882 5005

Our phone lines are open Monday to Friday between 10:00-12:00 and 14:00-16:00. 

Contact Us

Current Students and Graduates UG/PGT

Phone: 02078825005
Or visit SEC Online

Prospective Students and Applicants

Contact Admissions

Medicine and Dentistry Students

Contact Barts and The London School of Medicine and Dentistry

Research Degree Students (PhD/ MPhil/ MD(Res)/ EngD/ DClinDent)

Contact the Research Degrees Office


  • We will be unable to take phone calls on Tuesday 25th June due to staff shortages
  • We will close at 12pm on Thursday 27th June due to staff training

Please note, for queries regarding QMPlus, online exams issues/ access or attendance, you would need to contact your Academic School. Please follow the link here for your department's contact details.

Unfortunately, we cannot advise on the admissions process. Please direct all Admissions related queries to your Applicant Portal.

We are located on the Ground Floor of iQ East Court (building 64 on the map below) Mile End Campus Map [PDF 954KB]

Once you enter the building turn left and head through the doors.

Queen Mary University of London - Mile End Campus Map

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