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Academic Registry and Council Secretariat

Student visa holder responsibilities

If you are in the UK with Student (formerly Tier 4 Student) Immigration permission (sometimes referred to as a visa) it is very important that you are aware of the rules that you need to follow and the responsibilities that the university has as a Student Sponsor.

You are expected to comply with the conditions listed below.

Contact information

You must ensure that the university holds up to date contact details for you. You can check that your contact details are correct by visiting your 'My Details' section in MySIS.

Please make sure that the following details are always up-to-date and correct:

  • Address in the UK
  • Contact phone number
  • Email address

Your immigration permission and passport

Attendance and engagement

You must attend your lectures/classes/seminars and hand in work as outlined in your programme handbook. If you are not able to attend or engage with your studies you should inform your school or institute as soon as possible. If you are absent or unable to engage with your studies and you do not inform your school or institute, you may be de-registered from your programme and your immigration permission may be curtailed.


You must check your university email account regularly and respond to any e-mails from the university promptly. If you fail to do this you may be deregistered from your programme.

You can forward your university e-mail account to a personal e-mail address if you find this easier to access.

Conditions of your immigration permission

The conditions of your immigration permission will be printed on your immigration stamp, sticker or biometric residence permit or will be listed in the letter issued when your immigration permission was granted. You must make sure that you do not breach any of these conditions.

Your conditions will include:

  • Prohibitions (things you must never do)
  • Restrictions (things you can do, but only in certain circumstances)
  • Requirements (things you must do)

For more information on the conditions that apply to your immigration permission, see this webpage from the UK Council for International Student Affairs.

Immigration application refusal

If your immigration application is refused, you must inform the university immediately. You can do this by e-mailing a copy of your refusal notice to or visiting the Student Enquiry Centre with your refusal notice. If your immigration application has been refused, you can find advice about what you need to do next on the QMUL Advice and Counselling Service website.

Requesting a Confirmation of Acceptance for Studies (CAS)

If you request a CAS from the university, you must provide accurate and complete information.

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