If you are continuing your studies into the next academic year or returning from an interruption of study, you will need to re-enrol in order to become fully enrolled onto your programme. If you are a new student, you should see the New Students Website for Enrolment information instead.
You will be sent an email to let you know when re-enrolment is available to you. Re-enrolment is an online task that you should complete in MySIS by the given deadline. When the task is available to you, login to MySIS and choose the ‘My Enrolment’ tab along the top menu bar to access re-enrolment.
If you are invited to complete re-enrolment and have access to the MySIS task, that means that you are required to re-enrol.
We recommend you re-enrol as soon as you can to ensure that any student loans or grants are processed in good time. If you need a replacement student ID card, you will need to re-enrol before you can get one.
Deadlines for Re-Enrolment
- For students continuing into 2023/24 or returning from interruption in September 2023: Re-enrolment opens from Monday 21st August 2023 but you will receive an email to inform you when you are able to re-enrol. All students required to re-enrol should do so, including postgraduates that started in January 2023 (you are required to re-enrol into the 2023/24 academic year). The re-enrolment deadline is Sunday 8th October 2023.
- Undergraduate and Postgraduate Taught Students - Deadline Extensions: If you are unable to meet the re-enrolment deadline of 8th October, you may request an extension so that you have a bit of extra time to resolve any issues you are facing that is impeding your ability to re-enrol. You should submit your request to firstname.lastname@example.org with the subject line ‘Re-Enrolment Deadline Extension Request’. In your email you should clearly state the reason(s) why you will not be able to re-enrol by 8th October and include your student ID number. If you have any evidence or documentation to prove that there is a delay due to circumstances outside of your control, please include it. Please be patient whilst the team considers your request – they will respond to you as soon as possible. All requests must be submitted by email to email@example.com only.
- Postgraduate Research Students: If you are experiencing issues with your re-enrolment, please contact the Research Degrees Office for support via firstname.lastname@example.org or visit them in 213 Graduate Centre, Mile End Campus (building 18 on the map).
- For students returning from interruption in January 2024: You will be emailed when the re-enrolment task is available to you. All students required to re-enrol should do so. The re-enrolment deadline is Sunday 4th February 2024.
Reasons why the task may not be available to you:
- If you are being investigated for an assessment offence, you may not be able to re-enrol until the Appeals, Complaints and Conduct Office have completed their investigation. If you have any queries about your re-enrolment, please contact your Student Support Officer.
- If you have or had late summer assessments, you may not be able to re-enrol until results have been received and your eligibility to progress to the next academic year has been confirmed. If you have any queries about your progression, please contact your Student Support Officer.
- If you are enrolled on multiple programmes, you may need to make a change in MySIS so that you can re-enrol onto the correct programme. Please choose the 'My Courses' tab in MySIS and select your most recent programme/the programme you are attempting to Re-Enrol on as the programme for the current session or your new default programme. You should now find the Re-Enrolment task is available to you within 'My Enrolment'. The 'My Courses' tab is always available and you can switch your default programme as and when needed.
Completing re-enrolment means:
- If you have applied for Student Finance, we will confirm your attendance and any maintenance loan will be released to you
- Your Student Status Letter will be updated for the new academic year
- You will be able to apply for/receive QMUL Bursaries and Scholarships
- You will be eligible for discounted travel
- You will be able to obtain a replacement student ID card, if needed
- International students: If your passport/visa details are incorrect or have expired you should still complete the re-enrolment task - you do not need to update these details before re-enrolling. You should email email@example.com with clear copies of your new documents as soon as possible and the team will update your details (British and Irish Citizens or those on Distance Learning programmes do not need to provide updated passport/visa details and should continue with their re-enrolment)
- If you need to contact the Student Enquiry Centre about your re-enrolment (non-fee related), please ensure you submit your enquiry under 'Re-Enrolment' rather than 'Enrolment' (or include 'Re-Enrolment' in your email subject line) so that we can allocate your enquiry accordingly
- If you have any questions about your fee payment, please direct them to the Fees Office (Ground Floor, iQ East Court / firstname.lastname@example.org)
Re-enrolment is an essential requirement for your programme and failure to re-enrol by the deadline will result in your registration at the university being terminated and you will no longer be a student of Queen Mary.