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Academic Registry and Council Secretariat

Transcripts / Degree Certificates

Graduation Class of 2022 

Please see the Queen Mary Graduation webpages for information on Graduation Ceremonies.

Degree Certificates

The information below is for those who were awarded by Queen Mary University of London in the Spring of 2022 (March).

Degree Certificates were posted in the week commencing 25th April to the home address you had registered on MySIS.

Certificates were sent out through standard mail therefore tracking information is not available. We are not able to issue you with a new certificate until 12 weeks from the date of posting as we will need to wait for the postal service to return it

Please contact us after the 25th July 2022 if you have still not received your Certificate.

Transcripts / Diploma Supplement

If eligible, your HEAR; digital transcript will be updated shortly after your official results publication date and be available on Gradintelligence once you have activated your account, which you can view and share with other institutions and employers. This is a free service and is accessible indefinitely.

The HEAR is a Diploma Supplement and is an explanatory document attached to any higher education qualification, acting as a supplementary explanation of the qualification. The name ‘Diploma Supplement’ derives from the common European practice to refer to any qualification generally as a ‘diploma’ and therefore it is important not to confuse the Diploma Supplement with any one particular qualification. Students awarded at undergraduate and/or postgraduate levels (e.g. Bachelor's and Master's degrees) can receive a HEAR (Diploma Supplement) and the document itself describes details such as the name, level and classification of the award.

The HEAR provides a standardised description of the nature, level, content and status of the studies completed by its holder according to standards agreed by the Commission, the Council of Europe and the United Nations Educational, Scientific and Cultural Organization (UNESCO).

If you are unable to use a HEAR and require a transcript or award letter on Queen Mary University letterhead please see Graduate documents.

What to do if you have not received your certificate

Please contact the relevant office listed below to notify them.

If you have not received your certificate within three months after your date of award please contact the relevant office listed below.

If you were awarded a:

  • Queen Mary University of London degree
  • Queen Mary Foundation Certificate in Science and Engineering
  • Queen Mary Certificate in Learning and Teaching
  • Queen Mary Pre-Masters Certificate 

you will need to get in contact with the Student Enquiry Centre.

For University of London awards (if you were awarded before 2014)

You will need to contact the Diploma Production Office of the University of London:

Diploma Production Office
University of London
Stewart House | 32 Russell Square | London WC1B 5DN | United Kingdom

Tel: +44 (0)20 7862 8303


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